Our Vision
An efficient and effective public administrative service with new technology to the people in the District of Mullaitivu and make Mullaitivu District as a best District
 

Our Mission

 Objectives

1. To implement the citizens Charters fully in a best way in the District and Divisions.
   
2. To be a leader in coordinating the Administration and Development of the District.
   
3. To implement government policies and the administration structures in a better way to enhance the productivity and quality in the public service at the district level.
   
4. To establish Transparent, impartial and accountable public service.
   
5. To strengthen the capacity of the staff.
   
6. To improve financial management system in the District Secretariat and Divisional Secretariats.
   
7. To enhance an efficient and effective District & Divisional public administration system.
   
8. To provide efficient service delivery to satisfy the needs of the public in the district.
   
9. Introduce entire services with modern IT to improve productivity and quality service of the Government service.
   
10. To measure key financial indicators.
    
11. To perform functions delegated by the ministries.
    
12. To conduct the state ceremonies in the District and Divisions
    
13. To coordinate, monitor and review the progress of the foreign funded projects in the District level.
    
14. To prepare preplanning activities to meet the risk management and disasters.
    
15. To ensure proper utilization of resources.     
    

Objectives

1. To provide Relief & Rehabilitation Services to the people displaced or being displaced in the District.
   
2. Providing prompt basic facilitations to the affected people.
   
3. To pay Compensation to people affected by Disasters.
   
4. To establish Temporary Relief Contras & Shelters to the displaced people.
   
5. To pay property Compensation to people affected by Disasters.
   
6. To formulate Plans for Reconstruction and Rehabilitation & implementation of such plans.
7. To provide Relief  to affected peoples for improving their Standard of Living.
   
8. To Improve and enhance the nutritional standard of the affected people in the District.
    

Help Desk

Vision
Service with a Smile. Customer is the King.

Mission

1.   Citizens are the most important people for us.

2.  They are not depending on us. We are depending on them.
3.  They are not interfering in our work. Our aim is to satisfy their needs.

4. They are not a hindrance to our work. They are partners in our work.

5. By serving them well, We are committing ourselves to peoples welfare.

Vision
Develop efficient management of the District Secretariat and the staff to provide excellent and effective public services the people of Mullaitivu District.
 

Mission

Objectives

1. Efficient administration of District Secretariat. Assisting to other branches in human resources management.
   
2. Effective coordination of functions of Divisional  Secretariats.
   
3. Facilitating and encouraging to carrier development of the officers in the District Secretariat and Divisional Secretariats.
   
4. Implementing training and Human resource development activities to enhance and update knowledge and working capacity of the officers.
   
5. Creating a very good working environment in the District Secretariat.
   
6. Providing a satisfactory welfare service to the officers of the District Secretariat
7. Establishing a “Help Desk Office” to welcome people and render necessary assistance to them, and to improve  & enhance the performance of the help Desk on a permanent basis
   
8. To meet the needs of the internal customers in a very satisfactory manner.

Vision
Computerize the entire public financial management system of the finance branch by the year 2020 and thereby facilitate the effective and efficient functioning of the Mullaitivu District Secretariat.
 

Mission

Objectives

1. Meet the needs of the people without any delay.
   
2. Prepare development oriented Financial Budget Proposals and submit such plans in a timely manner.  
   
3. Earn the Confidence and trust of the General treasury and Ministry of Public Administration.
   
4. Speedy and timely payment of all dues according to circular instructions.
   
5. To utilize all funded allocated to the District in a very prudent and efficient manner.
   
6. Develop better understanding among the pensioners and expedite their payments.
   
7. To make all the staff in the Finance Division to work with team attitude.
   

1. Submit Financial Proposals to the General Treasury in due time and utilize such funds effectively.
   
2. Make all team members in the Finance Branch to be computer literate.
   

District planning Secretariat

Mission

Objectives 
1. Compilation of information, collecting data and time to time making correction and maintain.
2. Preparation of long term development plans to achieve the district development without causing harm to the Environment.
3. Ensuring the optimum utilization of the available resources in the district to get the utmost benefit.
4. Enhancement of the socio Economic development in the district
5. To assure the district development through team work
 

Land & District Registry

Vision
To maintain Birth, Marriage, Death and Land records in a proper way according to the laws of the country with a view to serve the people.
 

Mission

Objectives

1. To help people to register the Birth, Death, Marriage and Land details and maintain such records to help people to satisfy their social rights.
2. To create awareness among the people on the importance and significance of registering the Birth, Death, Marriage and Land properly at the due time.

Divisional Secretariat

Vision
An efficient and effective public service under the National Policies to build sustainable development for our Division which was affected by War and Natural disaster
 

Mission

An excellent public service through new technologies with the cooperation of Government Departments and Non Governmental Organizations

 Objectives

1. To prepare plans and Implement such plans for Divisional Development.
   
2. To identify disasters in the Division and take steps to face such disasters in an action oriented way.
   
3. To identify issues related to uplift the living condition of the poor people and to take steps to overcome them.
   
4. To welcome people in a pleasing and pleasant manner and render necessary service to them.
   
5. To classify the needs of the people into there categories: Urgent, Important and routine and serve them in that order.
   
6. To adhere to the three day rule and if necessary to forward temporary reply.
   
7. To improve the efficiency of the officers and help them in developing their career development programmes.
   
8. To maintain better understanding among various organization in the Divisional level and coordinate their activities effectively.
   
9. To improve the service condition of all categories of employees.
   
10.  To improve the environmental standards of the Institutions.
    
11. To maintain and improve the cultural standards.